Neami National FAQ

What is Neami and what does Neami stand for?

What types of services does Neami offer?

Are Neami’s services accredited?

What size is Neami?

Where does Neami get its funding?

Who can receive a service from Neami?

Does Neami provide transport for its consumers?

Are Neami Community Rehabilitation and Support Workers like Case Managers?

What jobs are at Neami?

Have you written any reports about what Neami does?

What is Neami and what does Neami stand for?

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

Neami was first formed in 1987 in Melbourne’s northern suburbs by consumers, carer’s, health service providers and community members. 

Originally Neami was named North Eastern Alliance for the Mentally Ill. In 1998 Consumers and the Committee of Management sought to remove the emphasis of “mentally ill” and chose to use the acronym of Neami with the mission of “improving mental health and wellbeing in local communities”.

With the expansion of our services Neami’s name changed to Neami National in 2013. Accompanied by a new logo and brand identity these changes updated the public identity of Neami to better reflect the organisation.

top

What types of services does Neami offer?

Neami National provides a wide range of mental health and wellbeing services in different parts of Australia.

These include:

Community outreach support

We offer home and Community outreach support to improve health, independence and wellbeing

Community programs

We provide a variety of Community programs in all states that bring together people receiving support from us around areas of common interest or need.

Prevention and early intervention services

We provide short-term live-in or outreach support to prevent hospitalisation and after discharge

Service coordination

We are experts in managing different services and making sure you get all the support you need

Homelessness support

In Sydney and Melbourne we support people to find secure, affordable and safe housing

For full details of services please check your nearest Service site.

Are Neami’s services accredited? 

Neami’s Continuous Improvement Program which ensures that all Neami services are planned, implemented and evaluated in a consistent manner.

Neami’s services meet the National Mental Health Standards for Psychiatric Disability Support and Rehabilitation Services, complies with accreditation standards and deliver positive and identifiable outcomes for consumers. 

Neami is Quality Improvement Council of Australia accredited at all service sites.

Read more about managing quality, compliance and risk

top

What size is Neami?

Neami National provides services in over 40 diverse communities in Western Australia, Queensland, South Australia, Victoria and New South Wales, ranging from the inner-city and suburbs to regional and remote areas.

Neami National supports over 3,500 Australians each year in their recovery from mental illness with a staff of over 700 working in our services.

top

Where does Neami get its funding?

Neami receives funding through state and federal government funding programs, fee for service arrangements, local government and philanthropic sources.  

Neami seeks and receives various project funding from a range of local government areas and philanthropic organisations particularly in the areas of health promotion and arts and recreation programs

For full funding details of  services please check your nearest Service site.

top

Who can receive a service from Neami?

Neami offers support to people aged 16 years and who have a serious mental illness and enduring psychiatric disability. 

The eligibility criteria varies for our different programs. Please contact your nearest service to discuss whether our programs are suitable for you.

Referrals can be made by individuals, carers, families, mental health professionals or other health care providers. 

Referrals must be discussed with the individual prior to making the referral. 

We encourage referrals from people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander people, youth and refugees.

To find out how to make a referral in your area please check information for your nearest Service site.

top

Does Neami provide transport for its consumers?

Not necessarily. Where possible, consumers are encouraged to use public transport to get to their appointments or to access the Neami service. If this is an issue for a consumer, then their support worker can assist them with travel training or alternative forms of transport.

top

Are Neami Community Rehabilitation and Support Workers like Case Managers?

Not exactly – Neami is a service where consumers and staff work together to come up with the best plan for the consumer’s recovery. Whilst Neami workers can accompany consumers to their clinical appointments, they do not have any part in clinical case management – i.e. monitoring medication.

top

What jobs are at Neami?

We offer employment vacancies in a variety of areas. These positions include Service Manager, Senior Practice Leaders, Community Rehabilitation and Support Workers, and Administration roles within Corporate Services.

Please go to the Work with us section of the web site for more information on current job vacancies.

top

Have you written any reports about what Neami does?

There are a number of publications available. Please go to the resource library section of the web site to view copies of current publications.

top