Neami Joondalup (JMHSS)

Enquiries 08 6200 9165

David Bruce
22 Upney Mews,
Joondalup WA 6027
Service hours

24 hours, 7 days

Enquiries: 9am - 5.30pm

Services available at this location

Neami Joondalup is a short-term support service for people with a mental illness, to prevent hospital admission or support early discharge from hospital. We also assist people to transition back into the community after inpatient care.

The service is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation, when people are aware they are becoming unwell.

We are a 22 bed facility offering 24-hour support and a range of individual and group rehabilitation and recovery programs. Clinical supports are available as required.

Neami Joondalup is available to anyone living in Western Australia with a mental illness diagnosis.

Features of our service include:

  • Tennis court and bicycles
  • Recreation room for yoga, crafts and games
  • Communal and quiet shared spaces
  • Outdoor BBQ area
  • Communal kitchen
  • Private laundry facilities
  • Ensuite bathrooms

The service is managed by a multi-disciplinary team of rehabilitation and peer support workers. Nursing staff are on site 24 hours a day, 7 days a week.

The average stay is 2-4 weeks. Each individual is assessed and monitored during that time.

Individual work

Neami works with you to reduce distress from mental illness and to avoid admission or re-admission to acute inpatient hospital care.

We work with you in the following areas:

  • Assessing your immediate and long-term needs
  • Monitoring your safety and wellbeing
  • Development of a relapse prevention plan
  • Liaison with clinical services, carers and the community
  • Referrals to community supports upon leaving
  • Development of exit plans and facilitating family involvement where appropriate
Group work - Optimal Health Program

The main group program we provide is the Optimal Health Program, which focuses on the areas of:

  • Symptom recognition
  • Monitoring early warning signs
  • Developing an action plan to support
         - Daily coping skills
         - Managing symptoms and medication
         - Relapse prevention planning
  • Understanding of stress, vulnerability and coping
  • Maintaining wellness and overall health

The Optimal Health Program begins in a group setting but recognises that recovery is an individual process.

Staff assist individuals to meet their personal goals.


To be eligible for Neami Joondalup you must be:

  • Aged 16-64 and eligible for mental health services
  • Able to engage co-operatively in a group setting and willing to participate in the Optimal Health Program
  • Not using illicit substances/drugs or alcohol during their time with the service
  • Have stable and onging accommodation
  • Exhibiting early warning signs of acute mental illness and requiring increased support and treatment to prevent hospital admission
  • Requiring additional support following an acute inpatient admission to support a transition back into the community and avoid re-admission

Referrals can be made directly to Neami Joondalup by the consumers treating clinician or GP as well as community mental health services, with the consent of the individual.

All referrals will be considered with reference to the eligibility criteria. Feedback on the outcome will be provided to the referrer in a reasonable time.